Mail Server Settings
NOTE: Any references to account name or username should always be your full email address. Outgoing server does require authentication (your full email address and password)

The following email settings apply to programs such as Outlook, Mac Mail, Windows Live Mail as well as smartphones.

Incoming Mail Server (POP3):

Outgoing Mail Server (SMTP):

Incoming Server Port: 110

Outgoing Server Port: 465 (requires SSL option to be checked as well)

User / Account Name:
NOTE: some email clients assume the username is just the portion before the @ sign. You will need to make sure you have your full email address including the wherever user name / account name is referenced.

Password: your email password (upper and lower case entries DO matter)

For outgoing mail you should also set it to require authentication. Then use your same email address and password for the username / password to authenticate.

IMAP Server: (use port 143, SSL should be off)
NOTE: if you use IMAP instead of POP3 as the incoming mail server, please be sure you regularly delete emails off the server. If you want to see how much space on the mail server you are using, log in using webmail and usage will be shown in the top left navigation area.

Phone support is available during the following hours:

Mon-Fri: 9am - 530pm
Saturday: 10am - 4pm